{"id":165395,"date":"2024-12-27T08:49:08","date_gmt":"2024-12-27T08:49:08","guid":{"rendered":"https:\/\/bejustsimple.com\/delivery-policy\/"},"modified":"2025-02-20T04:34:50","modified_gmt":"2025-02-20T04:34:50","slug":"delivery-policy","status":"publish","type":"page","link":"https:\/\/nexgendecors.com\/en\/delivery-policy\/","title":{"rendered":"DELIVERY POLICY"},"content":{"rendered":"<h1 style=\"text-align: center;\">\u00a0<\/h1>\n<p data-start=\"142\" data-end=\"349\">NexGenDecor looks forward to handling the delivery and shipment of your building materials\u2014from our factory to the port of loading, during ocean shipping, and upon arrival at the destination port.<\/p>\n<p data-start=\"351\" data-end=\"394\">With our logistics expertise, we provide:<\/p>\n<ul data-start=\"395\" data-end=\"499\">\n<li data-start=\"395\" data-end=\"428\">Competitive sea freight rates<\/li>\n<li data-start=\"429\" data-end=\"457\">Timely customs clearance<\/li>\n<li data-start=\"458\" data-end=\"499\">Cargo tracking and insurance services<\/li>\n<\/ul>\n<p data-start=\"501\" data-end=\"566\">This ensures your building materials arrive safely and on time.<\/p>\n<p data-start=\"568\" data-end=\"587\">You only need to:<\/p>\n<ol data-start=\"588\" data-end=\"730\">\n<li data-start=\"588\" data-end=\"655\">Provide your destination port address and contact information.<\/li>\n<li data-start=\"656\" data-end=\"730\">Confirm the arrival time of the materials at the port of destination.<\/li>\n<\/ol>\n<p data-start=\"732\" data-end=\"762\">We\u2019ll take care of the rest.<\/p>\n<h3 data-start=\"769\" data-end=\"794\"><strong data-start=\"773\" data-end=\"792\">SHIPPING POLICY<\/strong><\/h3>\n<p data-start=\"796\" data-end=\"1136\">Due to the ever-changing global situation, there may be delays with your order due to staff shortages, border control restrictions, or delivery absences. We will always do our best to get your order to you as quickly as possible. If you have any concerns, please contact <strong data-start=\"1067\" data-end=\"1092\"><a rel=\"noopener\" data-start=\"1069\" data-end=\"1090\">sales@nexgendecors.com<\/a><\/strong>. Thank you for your patience and support.<\/p>\n<h3 data-start=\"1143\" data-end=\"1166\"><strong data-start=\"1147\" data-end=\"1164\">WHERE WE SHIP<\/strong><\/h3>\n<ul data-start=\"1168\" data-end=\"1455\">\n<li data-start=\"1168\" data-end=\"1264\"><strong data-start=\"1170\" data-end=\"1189\">Samples by Air:<\/strong> Shipped worldwide (5-8 days express delivery, depending on the country).<\/li>\n<li data-start=\"1265\" data-end=\"1393\"><strong data-start=\"1267\" data-end=\"1290\">Bulk Orders by Sea:<\/strong> Shipped to all countries (delivery time ranges from one to two months depending on the destination).<\/li>\n<li data-start=\"1394\" data-end=\"1455\">Our liability is to ship to the port of destination only.<\/li>\n<\/ul>\n<h3 data-start=\"1462\" data-end=\"1507\"><strong data-start=\"1466\" data-end=\"1505\">ESTIMATED DISPATCH &amp; DELIVERY TIMES<\/strong><\/h3>\n<ul data-start=\"1509\" data-end=\"1683\">\n<li data-start=\"1509\" data-end=\"1554\"><strong data-start=\"1511\" data-end=\"1531\">Processing time:<\/strong> 2 to 5 working days.<\/li>\n<li data-start=\"1555\" data-end=\"1615\"><strong data-start=\"1557\" data-end=\"1584\">Air Shipment (Samples):<\/strong> 5-8 days (express delivery).<\/li>\n<li data-start=\"1616\" data-end=\"1683\"><strong data-start=\"1618\" data-end=\"1649\">Sea Shipment (Bulk Orders):<\/strong> 1-2 months (varies by country).<\/li>\n<\/ul>\n<p data-start=\"1685\" data-end=\"1768\">We will always do our best to ensure your order is delivered as soon as possible.<\/p>\n<h3 data-start=\"1775\" data-end=\"1813\"><strong data-start=\"1779\" data-end=\"1811\">DELIVERY ACCESS &amp; TIME SLOTS<\/strong><\/h3>\n<ul data-start=\"1815\" data-end=\"1987\">\n<li data-start=\"1815\" data-end=\"1873\">A delivery time slot will be provided before shipment.<\/li>\n<li data-start=\"1874\" data-end=\"1987\">Standard deliveries occur Monday to Friday, between 9 AM &#8211; 5 PM (weekend and holiday deliveries unavailable).<\/li>\n<\/ul>\n<p data-start=\"1989\" data-end=\"2022\">Before delivery, please ensure:<\/p>\n<ul data-start=\"2023\" data-end=\"2213\">\n<li data-start=\"2023\" data-end=\"2075\">Sufficient access and space for large shipments.<\/li>\n<li data-start=\"2076\" data-end=\"2130\">Staircases and lifts are suitable for heavy goods.<\/li>\n<li data-start=\"2131\" data-end=\"2213\">Fragile objects such as lights, vases, and pictures are moved to avoid damage.<\/li>\n<\/ul>\n<p data-start=\"2215\" data-end=\"2308\">It is your responsibility to confirm that all items fit into your property before ordering.<\/p>\n<h3 data-start=\"2315\" data-end=\"2348\"><strong data-start=\"2319\" data-end=\"2346\">ASSEMBLY &amp; INSTALLATION<\/strong><\/h3>\n<p data-start=\"2350\" data-end=\"2466\">We currently do not offer installation, unpacking, or assembly. Standard delivery is to the port or doorstep only.<\/p>\n<h3 data-start=\"2473\" data-end=\"2496\"><strong data-start=\"2477\" data-end=\"2494\">OUR LIABILITY<\/strong><\/h3>\n<p data-start=\"2498\" data-end=\"2681\">In case of unforeseen circumstances such as transportation breakdown, traffic delays, severe weather, or customs issues, we will contact you to arrange an alternative delivery time.<\/p>\n<p data-start=\"2683\" data-end=\"2712\">We are not responsible for:<\/p>\n<ul data-start=\"2713\" data-end=\"2968\">\n<li data-start=\"2713\" data-end=\"2826\">Any losses, including revenue, profit, business opportunities, or reputational damage due to delivery delays.<\/li>\n<li data-start=\"2827\" data-end=\"2885\">Defects caused by mishandling by you or third parties.<\/li>\n<li data-start=\"2886\" data-end=\"2968\">Compensation beyond a refund of the product cost (excluding delivery charges).<\/li>\n<\/ul>\n<p data-start=\"2970\" data-end=\"3035\" data-is-last-node=\"\">For further assistance, please contact <strong data-start=\"3009\" data-end=\"3034\"><a rel=\"noopener\" data-start=\"3011\" data-end=\"3032\">sales@nexgendecors.com<\/a><\/strong>.<\/p>\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00a0 NexGenDecor looks forward to handling the delivery and shipment of your building materials\u2014from our factory to the port of<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-165395","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/nexgendecors.com\/en\/wp-json\/wp\/v2\/pages\/165395","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nexgendecors.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nexgendecors.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nexgendecors.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nexgendecors.com\/en\/wp-json\/wp\/v2\/comments?post=165395"}],"version-history":[{"count":0,"href":"https:\/\/nexgendecors.com\/en\/wp-json\/wp\/v2\/pages\/165395\/revisions"}],"wp:attachment":[{"href":"https:\/\/nexgendecors.com\/en\/wp-json\/wp\/v2\/media?parent=165395"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}